Counterweight Limited understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
In this Policy the following terms shall have the following meanings:
Our Site, www.counterweight.org, is owned and operated by Counterweight Limited, a limited company registered in England and Wales under Company Number 11278617, whose registered address is c/o Gabb & Co, 32 Monk Street, Abergavenny, Monmouthshire NP7 5NW and whose main trading address is 85 Great Portland Street, First Floor, London W1W 7LT.
Our data protection officer is Anna Bell-Higgs who can be contacted at the company.
Some data will be collected automatically by Our Site, other data will only be collected if you voluntarily submit it and consent to Us using it for the purposes set out in section 5, for example, when signing up for an Account. Depending upon your use of Our Site, We may collect some or all of the following data:
All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). For more details on security see section 6, below.
We use your data to provide the best possible products and services to you. This includes:
In some cases, the collection of data may be a statutory or
contractual requirement, and We will be limited in the products
and services We can provide you without your consent for Us to be
able to use such data.
With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message AND/OR post with information, news and offers on Our products AND/OR services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.
Advertisers whose content appears on Our Site may engage in what
is known as “behavioural advertising” – advertising which is
tailored to your preferences, based on your activity. You can
control and limit your data used in this way by adjusting your web
browser’s privacy settings. Please note that We do not control the
activities of such advertisers, nor the information they collect
and use. Limiting the use of your data in this way will not remove
the advertising, but it will make it less relevant to your
interests and activities on Our Site.
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it. In any event, We will conduct an annual review to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it in accordance with the terms of our Data Retention Policy.
Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements.
Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.
Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.
We may contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
When you submit information via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details AND/OR by managing your Account).
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
You may access certain areas of Our Site without providing any
data at all. However, to use all features and functions available
on Our Site you may be required to submit or allow for the
collection of certain data.
You may withdraw your consent for Us to use your personal data as
set out in section 5 at any time by contacting Us using the
details set out in section 14, and We will delete Your data from
However, you acknowledge this may limit Our ability to provide the best possible products and services to you.
You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details, or use the contact details below in section 14.
Under the GDPR, you have:
In the event that We use personal data for the purposes of
automated decision-making and those decisions have a legal (or
similarly significant effect) on You, You have the right to
challenge to such decisions under GDPR, requesting human
intervention, expressing their own point of view, and obtaining an
explanation of the decision from Us.
The right described in section 13 does not apply in the following circumstances:
Where We use your personal data for profiling purposes, the following shall apply:
We currently make the following automated decisions: n/a
We currently profile your personal data for the following purposes: n/a